So much for easy rebates!
Here's a picture: I also sent this e-mail message to Parago: From: Jonathan Kamens To: Staples Subject: Re: Staples Promo Center Email (Thread:xxxxxx) Date: Fri, 15:52:52 -0400 Yesterday, April 14, I received a CD in the mail from Parago.
Look for great deals using Staples Rewards and rebates that make for super cheap and sometimes free items.
Here's the letter Staples sent to the Mayor's office: Mayor's office sic of Consumer Affairs and LIcensing Boston city sic Hall Room 817 Boston, MA 02201 RE: Jonathan Kamens Your File.
Since, as I've told you several times, I never asked for this CD, I have marked it refused return TO sender and put it back in the mail.Because your issue requires further research, your email has been forwarded to a special team.Was this answer helpful?OEM, Government and Educational prices may be excluded.We do not match typographical errors in competitors advertisements.I also have the confirmation page from m in front of me, and it says nothing about staples printing coupon code an album.Rebate For: February Comments: Your Web site says that my rebate check has cleared, which is fascinating since (a) I never received it and (b) when I submitted my rebate request I told you I wanted the rebate sent via direct deposit.
Our record of your submission also shows that you chose to receive the Pinnacle Instant Album as your reward.
We never intend to mislead our customers in any way, never the less sic, they should have serviced you better sic than what you've described.
We do apologize, but we do have to follow the guidelines of the promotion.
You were correct to assume that we do not want to tarnish our great reputation and, more importantly, cause customer dissatisfaction.
I've already told you that the check was never received even though your Web site claims that it has already cleared, which makes it absurd for you to claim that I have to wait longer for it to arrive.I still haven't received the rebate, and the correspondence I've exchanged about the problem with Parago, Staples' rebate processing vendor, suggests either massive incompetence or intentional fraud.I don't want a bonus item.We have received rebate information for the following product(s PNY 512MB secure digital card, we will begin processing your request(s) shortly.Sincerely, signature Xxxxxx Xxxxxxxxx Customer Relations Specialist Office of the President Staples Inc.If there is anything else we can do to assist you, please contact.